Waiting for an email to arrive in your inbox, constantly refreshing the inbox page, and still receiving nothing? Well, this happens with a number of Outlook users and you are not new with whom this issue is arising. Besides this, the same situation can arise while sending an email as well. Thus, if you have arrived here to get the solutions to all those problems that are coming in you and your mails, then here is a helpful guide for you.
Most of the time, the basic cause behind this problem is internet connectivity. However, there could be other reasons as well. Other than the network issues, your emails might be going to the junk email folder. Also, you might have created a corrupt email profile or applied a bad email rule to your email settings. To continue with the list of causes, we can say that you might have set Outlook to work offline which is leading to send and receive mail in Outlook not working issue.
Methods to fix Outlook email issues
No matter which operating system you are using, the guidelines are applicable to Windows as well as Mac.
Method 1- Restart Outlook
At times, simply restarting Outlook will help fix the issue. It allows you to get rid of the issues when Outlook hangs or stops working occasionally.
Method 2- check internet connectivity
If your internet connection is not stable and keeps getting disconnected, then it will result in issues while sending and receiving email. There are some messages that give you a hint of internet connectivity issues.
Method 3- change Outlook offline settings
To bring Outlook to online status, follow the instructions given below:
- Launch Outlook on your device.
- Select the ‘Send/Receive’ option.
- Then, select the ‘Preferences’ option.
- Choose the ‘Work Offline’ option.
- Sign in to your account, if prompted.
Method 4- check other folders
There is a probability that your messages might be going to a folder other than your inbox. Most probably, they might be going to the ‘Junk Email’ folder of your account. Thus, checking other folders is one of the best things you can try.
Method 5- create a new profile
In Outlook there is a profile for each user. This profile stores all the related information of the user including the accounts you have. Apart from this, it also contains configuration settings. Thus, if your profile is set up with incorrect configurations, you might need to create another profile and change the server settings again.
In today’s post, we have discussed some best methods to fix the ‘send and receive mail in Outlook not working’ issue. If these methods were not helpful, you may try some other ways to get the solution. Clearing the Outlook cache and changing the necessary email rules will help you steer clear of your Outlook email problems.